Using this website

This website is run by the Norwich University of the Arts. We want as many people as possible to be able to use this website and are committed to ensuring digital accessibility for people with disabilities. For example, that means you should be able to:

  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • ‘Skip to content’ using tab on your keyboard
  • Listen to most of the website using a screen reader
  • Navigate our online forms using just a keyboard

We have also made the website text easy to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is our website?

We know some parts of this website aren’t fully accessible:

  • You cannot modify the line height or spacing of text
  • Most older PDF documents aren’t fully accessible to screen reader software

Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please email

We’ll consider your request and get back to you in three working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please fill in our short request form.

Submit an Accessibility Support Request

We’ll consider your request and get back to you in three working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Norwich University of the Arts is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

Non-compliance with the accessibility regulations

While text can be zoomed, it is currently not possible for users to modify the text spacing or line height. This doesn’t meet WCAG 2.1 success criterion 1.4.12 (Text Spacing). We are looking at a way we can implement this in the future.

Disproportionate burden

We will continually reassess this third-party content periodically to see if we can improve this. If you are unable to view this content, please let us know what information you require and we will try to provide this information in an alternative format.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Our older PDF’s and other downloadable documents don’t meet accessibility standards. For example, they may not be marked up so they are accessible to a screen reader. This means they don’t meet the WCAG 2.1 success criterion 4.1.2 (Name, Role, Value). PDF’s and other documents published after 23rd September 2018 and any new PDF’s that have been created have been made accessible in line with the accessibility standards.

How we tested this website

This website was last tested on 17th September 2020. The test was carried out on a sample of 33 pages by the Siteimprove testing platform, which checks our content against the W3C (World Wide Web Consortium) WCAG 2.1 success criterion.

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